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Workplace Diversity - Why Can't We All Get Along?

Duration:
90 Minutes
Access:
6 months
Webinar Id:
700247
Register Now

Recorded Version

$195. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

This webinar is designed for managers to effectively manage diverse workforce populations. It provides a general definition for "diversity", discusses the benefits of diversity in the workplace, the challenges of managing a diverse workplace, and presents effective strategies for managing diverse workforces. Each person comes to work with a unique set of personal principles based on his or her early life experiences and cultural background. Because values influence behaviors in the workplace, it is imperative to remember that all people do not think alike nor do they value the same things. This workshop will begin by raising attendees' personal awareness about how they arrived at some of their current beliefs and help to understand why diversity can have such a positive impact in business.

Though interactive exercises, attendees will gain an appreciation of contributions and added advantage individual differences can bring to the workplace. Tangible gains such as new and different ideas, enhancement in problem solving and respect for other values can reduce frustration or negativity in the workplace will be discussed.
Participants will identify and examine their values. This webinar will discuss how important it is to understand your own uniqueness and those of others. It will show how individual assumptions and stereotypes shape personal decisions and behavior - and how some of our assumptions may be wrong. This workshop is not intended to change your values but to better understand & CHALLENGE your values
This workshop will end on team building through diversity. It will define and explore behaviors associated with individual commitments and examine behaviors that optimize diversity of team members. Discussion will follow how individual biases and assumptions can limit team performance and how to best overcome these obstacles.

Why should you attend: The world's increasing globalization requires more interaction among people from diverse cultures, beliefs, and backgrounds than ever before. People no longer live and work in an insular marketplace; they are now part of a worldwide economy with competition coming from nearly every continent. For this reason, all businesses need diversity to become more creative and open to change. Maximizing and capitalizing on workplace diversity has become an important issue for management today.
Supervisors, front-line managers and staff could benefit from this workshop. Supervisors and managers are the targeted audience because they need to recognize the ways in which the workplace is changing, evolving, and diversifying. Since managing diversity remains a significant organizational challenge, every employee must learn the skills needed in a multicultural work environment. Supervisors and managers must be prepared to teach themselves and others within their organizations to value multicultural differences in both associates and customers so that everyone is treated with dignity.

Areas Covered in the Session:
  • Define workplace diversity
  • Identify personal awareness as it relates to values
  • How assumptions and stereotypes impact workplace relations
  • Conflict resolution
  • Team Building

Who Will Benefit:
  • Managers
  • Supervisors
  • Human Resources
  • Line Staff
Instructor:

Kathy Coughlin is co-founder and president of Team HR, a consulting firm specializing in providing solutions to organizations’ human resources challenges. Ms. Coughlin has over twenty-five years of human resources management experience and has held positions of VP Human Resources and Director of Human Resources for med size organizations of 400 employees to large organizations of over 3000 employees.

After starting her career in human resources as a Recruiter & Trainer, she progressed to Human Resources Manager, Assistant Human Resources Officer, Director of Human Resources and VP of Human Resources. Except for her initial assignment, all of her positions have been responsible for the broad spectrum of human resource generalist.

Ms. Coughlin provides employee and supervisor training to large and small businesses, the Small Business Development Center, and is a member of the Palm Beach Community College Business & Industry Training Speakers Bureau.

Coughlin earned her M.S in public administration with an emphasis in healthcare administration from State University of New York and has a B.S. in business administration from Rochester Institute of Technology. She currently is a member of the Boca Raton Chamber of Commerce, HR Executive Volunteer Corps for the Center for Nonprofit Excellence, Society for Human Resource Managers (SHRM), and advisor to Palm Beach County for Self-Advocacy for people with disabilities.


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