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Research indicates that as many as 75% of managers and employees hate giving and receiving appraisals. The vast majority of appraisals fail because of how and when the information is delivered. Many painful and uncomfortable situations can be avoided if the manager uses a proactive approach to the conversation and uses the right techniques to conduct the performance review discussion.
Why Should You Attend: Many employees dread the annual meeting with their supervisor about their past performance. Sometimes ratings are lightning rods for anger and resentment. Managers are often afraid of giving direct feedback in fear that employees will get angry or disagree with their opinion. The fear and anxiety that comes from performance discussions can be avoided if the right techniques are used. Avoid common pitfalls and the verbal blunders that plague the annual discussion about performance.
Chris Lee is a human resources practitioner, lecturer, researcher, and author. His background includes having served as the chief human resources officer for three different colleges or universities and a state college system.
He is a former question writer for the PHR and SPHR examinations administered by the Human Resources Certification Institute (HRCI). His areas of expertise are employment, training, and performance management - or, in his words, "finding, developing, and managing talent in organizations." He is the author of numerous human resources related articles and two books, including Performance Conversations: An Alternative to Appraisals. He is currently completing his next book tentatively entitled Managing Behavior: The Other Half of Performance.
He has presented at conferences and has consulted with clients in the US, Canada, Australia, and South Africa on HR related topics. He holds a master's degree in HR Management, a doctor of philosophy degree in HR Development, and he is also certified as a Senior Professional in Human Resources.