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Motivating and Coaching Staff to Exceed Expectations

Duration:
90 Minutes
Access:
6 months
Webinar Id:
700100
Register Now

Recorded Version

$195. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Coaching has now become a larger part of every manager's responsibilities at a time when managers are asked to produce more work than ever before.

Successful managers have learned how to motivate and coach employees to succeed by addressing their basic needs as well as identifying specific and different motivators for employees from diverse backgrounds and those at different stages of life. Learn what works to bring out the best in your employees and how to give them the tools and desire to exceed expectations.

Why you should attend
: This session is designed to help you learn how to motivate and coach employees to achieve goals and exceed expectations. It will cover techniques on how bring out the strengths of each employee and how to develop the best working style to achieve desired results. Learning what to do and what to stop doing will result in retention of your best employees and maximizing the capabilities of your whole staff.

Areas Covered In the Session:

  • Principles of motivation
  • Employee and employer expectations
  • Motivation vs. morale
  • Obstacles to achievement
  • Managing performance
  • Coaching vs. counseling
  • Predictors of success
  • Follow-up and feedback
  • Finding and utilizing each employee’s strengths
  • Setting standards and goals
  • Self-development
Who will benefit:
  • Human Resources Professionals and Administrators
  • Trainers
  • Organizational Design Specialists
  • Supervisors and all levels of management
Instructor:

Marna Hayden is founder and president of Hayden Resources Inc. She has 30+ years in the field of human resource management and is certified as a senior professional in human resources (SPHR). Hayden Resources Inc. provides management and human resources consulting and outsourcing services to small businesses and nonprofits, and specialized services and training to larger organizations. Hayden has held senior offices in the banking, retail, and service industries and is an adjunct faculty member for DeSales University.


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