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Overview: The success of your communication determines your success in every other aspect of your life. Although people begin talking around age one, we generally have very little training on effective communication. Primarily we learn from those we are observe the most and that may or may not be successful.

The changes that we must negotiate are happening at such a fast rate, it can be difficult to keep up and provide a ripe environment for conflict. Research suggests that more technological changes will occur in this century than all the previous ones combined. This combination of fast paced changes and conflict will only slow down productivity and foster frustration.

No need to get depressed though. Learning to improve your communication skills will help you immediately and you will be motivated to continue improvement. A notable bonus for your improved communication will be that others will improve too, your stress will go down, and your productivity will go up.

Why should you attend: Change affects every part of your work and personal life. It makes sense to be equipped with a successful strategy to handle these fast paced changes. With this webinar, you will learn to navigate through changes with improved communication skills so that you and your coworkers can conquer challenges and still want to be on the same team. Find out if you are a Madonna or a Bruce Springsteen, and learn to appreciate the strengths of both as you handle change better than ever.

Areas Covered in the Session:

• Believe in something greater
  • Champions of change provide perspective
  • Realities of change may surprise you

• Organizations generally have fundamental shared values that embrace change
• Are you Madonna?
• Are you Bruce Springsteen?
• A conversation between Madonna and Bruce provides insight
• Effective communication through change is crucial
  • Consider the effects of group think
  • Get the job done and keep the relationships intact
  • Pay attention to non-verbal
  • Have the courage to speak up
  • Ask the right questions
  • Avoid the wrong questions
  • Listen like your life depends on it

• Ultimately, change is not a luxury, but a necessity

Who Will Benefit:

• CEO
• Senior Vice President
• Vice President
• Executive Director
• Managing Director
• Regional Vice President
• Area Supervisor
• Manager