"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1.5 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview: This program will help you understand how to conduct discrimination and harassment investigations.

Learn how to avoid the legal pitfalls of conducting discrimination investigations. Learn how flawed investigations can cause nightmares for employers. Understand when you need to call in a professional to conduct your investigation. Receive updates on the most recent cases on these issues and learn what the courts require with regard to a prompt thorough investigation. Become familiar with what your goals should be in the investigation and what the risks of a faulty investigation are. More specifically, learn how to handle the initial complaint; what issues are crucial to an effective resolution, how to take court-friendly notes, and must-have language for the final report.

Why should you attend: How an employer responds to an offensive behavior investigation often influences the outcome of litigation much more than the offensive behavior itself. Not only can an effective investigation buffer an employer from liability, a poorly one can lead to claims of retaliation (a claim often much easier to prove than the original misconduct).

Areas Covered in the Session:

• Laws rewarding good investigations and laws that limit them
  
• How to evaluate the credibility of your witnesses
  
• How to avoid retaliation claims
  
• Why navigating a "he said/she said" complaint is not as hard as you think
  
• Deciding to interview and what to ask
  
• How to write an effective report
  
• What to tell each party about your decision
  
• How to get the workplace back to normal after an investigation

Who Will Benefit:

• Chief Human Resource Officers
  
• Senior Management Team
  
• HR Managers, Directors, and Administrators
  
• Supervisors
  
• Employment Managers
  
• Training Director