"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview:Richard Mills delivers unique insights on building long-term high-performance cultures of continuous improvement. The best-designed systems and processes can only deliver peak efficiency if the people using them are functioning at their optimal levels. And remember - you can't manage what you can't measure. Few organizations are aware of the key indicators that govern human engagement, even though they can be empirically validated.

Senior leadership is encouraged to create environments where their staff is willing to go the extra mile - something that employers normally cannot force upon their staff.

Richard reveals a rapid-response approach organizations can use to quickly obtain a quantitative reporting methodology on these deterministic performance indicators. These indicators affect individuals, teams and whole departments. Manages at every level can immediately identify specific opportunities to empirically improve performance.

Why should you attend: The core of any organization is the effectiveness of its people. What are you losing on your bottom-line due to a non-engaged workforce? What more can you gain with increase engagement?

Areas Covered in the Session:

• Detecting lack of employee engagement
• Why is part of the team?
• Job importance from the employee perspective
• Expectations of the team
• Employee career advancement
• Feedback with superiors
• Working relationships
• Organizational values
• Employee communications
• Your questions
  

Who Will Benefit:

• HR Professionals
• Line Managers
• Training Directors
• Executive Team Members
• Business Owners