"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview: This webinar will cover discipline policies, standards of conduct, and the process of documenting performance and administrating progressive discipline, up to and including termination.

It will also cover the objectives of discipline, the reasons for substandard performance, investigating circumstances and documenting discipline, the difference between counseling and coaching, when you can bypass the step by step approach and determining when termination is recommended. This course will include setting performance improvement plans and monitoring progress as well as covering the legal aspects of discipline and discharge.

Why should you attend: There are procedural and legal implications to consider in executing disciplinary action. This webinar should empower supervisors and other professionals to do this task with ease and see positive results based on sound documentation, effective and clear communication, leveling with employees and caring about the success of their staff. Positive results will not only increase performance, but lift morale of all employees in their work unit.

Areas Covered in the Session:

• Understanding the benefits of an effective counseling and discipline policy.
  
• Learning to legally document substandard performance and inappropriate behavior.
  
• Learning to communicate standards of conduct and relay consequences of not following them.
  
• Tracking performance and documenting results in a constructive and clear manner.
  
• Ways to talk about low performance or inappropriate behavior constructively?
  
• Agreeing on remedies and writing performance improvement plans with employees.
  
• Reaching win-win solutions to performance issues.

Who Will Benefit:

• Human Resources Professionals
  
• Division and Department Heads Supervisors responsible for performance management