"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1.50 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview: Understanding cultural diversity and being culturally competent is important even if you do not deal with other countries in your daily work routine. The United States alone has had an increasing change of demographics through continuous incorporation of new immigrant and a shifting in race percentages.

Competencies that every individual should have around cultural diversity include:

• Awareness and acceptance/appreciation of cultural differences
• Self-awareness (of our own cultural identity)
• Awareness of the dynamics of differences to enable for improved communications
• Knowledge of the particular co-worker or peer's cultural background
• The ability to adapt how you work to work more effectively with others
  

While no individual completely represents their cultural background - we are all unique after all - this webinar provides information that enables for improved communications and interactions across boundaries, improving how the work gets accomplished in an organization. The ability to work across cultural boundaries is absolutely essential regardless of the individual's role within the organization.

It is impossible in today's global environment to be successful unless you have an understanding of how to interact with others who think differently than you do. The ability to understand others' cultural background enables you to value their diversity and to appreciate and benefit from their experiences. The best leaders in today's organization surround themselves with diverse individuals because they know that diversity enables for increased innovation and creativity. Are you ready to participate in today's global environment?

This webinar provides participants with increased knowledge and an understanding around cultural diversity, enabling them to:

• Improve teamwork
• Build stronger relationships
• Improve communication
• Meet goals and objectives
• More effectively interact and work with others
  

Why should you attend: We all have certain perceptions of those around us. Those perceptions come from our environment, the region/country in which we were raised, our cultural background, and what we learned from friends and family. Those perceptions affect how we work and interact with others of different cultural backgrounds. By understanding others' cultural backgrounds, we learn how best to interact with those individuals and we learn to speak with them as individuals - not as someone from a particular culture or our perception of their culture. The better you understand those around you, the more effective your communications and interpersonal interactions.

Areas Covered in the Session:

• Understanding cultural orientations - values and attitudes of others
• Understanding value systems - our basis for behaviors in working with others
• Learn common business practices - effective communications (including non-verbal), decision making and conflict management
• Understand protocols for working across cultural boundaries
• Understand the impact and benefit of cultural differences on your initiatives/work group including on work ethics
• Learn how to reduce cross-cultural misunderstandings and ensure positive, productive working relationships
  

Who Will Benefit:

• Project managers
• Managers
• Leaders
• Business Line Managers
• Team Leaders
• Program Directors
• HR Professionals
• Business Analysts
• Anyone who manages Virtual Teams