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Emotional Intelligence has been well validated, through nearly twenty years of credible research, as an essential skill set for success in almost any aspect of life. While there are various models of what emotional intelligence (EQ) is, experts agree that the ability to self-manage emotions, have strong social awareness and social skills, are absolutely critical factors in high performance and sustained success.
Far more predictive of success than IQ, EQ also has an impressive track record of creating significant business outcomes. This presentation will explore the EQ model, its scientific basis, as well as significant case studies which will help listeners consider how to apply its principles. An intriguing dimension will be the role the heart plays in emotional processing, and therefore the development of EQ skills.
Bruce Cryer is Global Director, HeartMath HealthCare, founding director of HeartMathUK and HeartMath South Africa, and co-founder of What Makes Your Heart Sing. For eleven years he served as CEO at HeartMath (USA), an innovative research-based firm offering scientifically-validated products and award-winning technology to boost performance, productivity and health while reducing stress.
Bruce's clients include Kaiser Permanente, Mayo Clinic, Stanford University, the NHS (UK), HP, NASA, Boeing, L'Oreal, and the Samueli Institute. He is co-author of the book "From Chaos to Coherence: The Power to Change Performance" and the Harvard Business Review article "Pull the Plug on Stress". Bruce has been a faculty member of the Stanford Executive Program since 1997 and was named a Top 50 Thought Leader in Personal Excellence. He has been interviewed for or written in the New York Times, Wall Street Journal, Inc. magazine, Fast Company, Modern Healthcare, Leadership Excellence, and medical journals such as Stress Medicine as well as many other business and health publications. A series of major health challenges convinced Bruce to transition to a variety of new roles more closely matching his passions. A former actor/singer/dancer on Broadway, he has even revived his singing and dancing skills as a "keynote performer" helping audiences align your work with what is most alive and inspired in your heart.