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Conducting an Effective 360° Feedback for Management Development

Duration:
90 Minutes
Access:
6 months
Webinar Id:
700277
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Recorded Version

$195. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Conducting a 360° Feedback evaluation can be one of the most effective ways to ensure employees get comprehensive and equitable feedback that supports improved performance and ongoing leadership development. The main objectives of a 360° feedback are:

  • Gain insight into the performance and potential of current and future leaders
  • Gain insights into the developmental needs of potential leaders
  • Reconcile feedback with performance evaluations ensuring fairness and objectivity
360° multi-rater feedback helps obtain information relevant to the leadership function. Multi-rater feedback surveys are completed by managers, their bosses, their peers, and the people who report to them. But conducting an effective 360° multi-rater feedback requires a thorough evaluation of goal definition, purpose, and the quality and quantity of data gathered. In this session we identify the basic premise behind 360° Feedback, what to measure, how to use the information gathered, and how to improve performance based on that feedback.

Why should you attend: The No.1 reason cited for employees quitting jobs is still bad bosses. According to a Gallop survey, "people leave managers not companies...in the end, turnover is mostly a manager issue.” The effect of poor management is wide and deep. Gallup also determined that poorly managed work groups are on average 50 percent less productive and 44 percent less profitable than well-managed groups.

Whether it is part of a succession planning initiative or ongoing management development, assessing and evaluating leadership traits in your talent pool is an imperative for retention and performance improvement. Not all those in leadership positions are effective leaders, but they can be developed into excellent leaders. Some managers should also be trained and groomed to become future leaders.

Areas Covered in the Session:
  • Understand 360° Feedback and its place in management development
  • How a 360° system works
  • Distinguish between universal leadership competencies and effective management techniques
  • Identifying key leadership traits that measure leadership effectiveness
  • The signs of incompetent managers
  • How to avoid pitfalls of poorly executed 360° feedbacks
  • Create accountability in management for performance, and impacting change with a KSS process (Keep doing, Stop doing and Start doing behaviors)

Who Will Benefit:
  • Supervisors
  • Managers
  • Directors
  • VPs
  • C-Level executives
Instructor:

Seema Rafay MBA is the President and founding Principal of Spectrum Performance Management, a global talent management firm, providing expertise in hiring and selection for performance, retention strategies and workforces planning, with a focus to develop world class leaders, increase the retention of top performers, and reduce turnover costs. She assists employers in streamlining the hiring process, with a strategic, comprehensive retention plan, utilizing some of the top state of the art psychometric, team building and 360° Feedback tools in the industry, as well as consulting and talent development for succession planning and leadership development.

Seema has over 20 years of professional experience in business management, workforce development, coaching, training, and leading top-performing teams in Canada, US and abroad. She has a Bachelor of Science degree (Summa Cum Laude) in Business Administration, and an MBA (with Distinction) in Human Resources and International Business, from Keller Graduate School of Management. She serves on the boards of the Central Florida Employment Council, and is member of various HR and management associations including SHRM, Central FL Chapter of ASTD and the Orlando Organizational Development Network.

She is a regular presenter and keynote speaker at major conferences across North America and has published articles on talent management, leadership development, performance measurement and workforce retention issues. Seema is an advocate of self-management techniques, inspirational leadership and motivating mentorship.


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