Overview:

This course offers insight into how to make your performance evaluation conversations - and the overall process of performance management - pleasant, useful and successful. You will learn how to create a performance management program that is tailored to your organization's goals and culture, how to ensure your managers and supervisors are coaching employee performance all year long, and how to create forms and processes that actually increase performance.

Why should you attend: Annual performance evaluations are often fun for no one. Most managers don't like giving them and most employees don't like receiving them. This reaction is unfortunate because performance reviews are meant to acknowledge successes - and get employees geared up for even better performance next year. In fact according to Forbes, organizations that get performance right perform 25% better than those who get it wrong.

If, somewhere along the line, your performance evaluations became all about scary formal conversations behind closed doors and forms with a black mark that scar a personnel file forever, perhaps:

• you aren't tying performance to organizational goals
• your managers are giving everyone the same score because they don't know how else to rate people, or even worse, giving people they like good scores and people they don't like bad scores
• your performance management processes paint a bleak future
• your performance measurements are measuring the wrong thing
• you are using the same forms for all jobs and all levels, or even worse, downloaded your forms from the Internet

Areas Covered in the Session:

• The overall process of performance management
• How to confidently set expectations with employees
• How to coach employee performance in order to meet your organization's goals
• Conduct effective performance appraisals and disciplinary conversations
• Correct bad behaviour
• Create a performance management program/process that is tailored to your organization's culture and goals

Who Will Benefit:

• Chief Human Resource Officers
• HR Directors and Administrators
• Employee Relations Managers
• Training Directors
• HR Managers
• HR Generalists
• HR Assistants
• Business Owners