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Performance Management: Moving from Feedback to Coaching

The purpose of this webinar is to provide concrete guidelines and practical steps that can be used to improve the performance management processes at your organization. Tonia will discuss a few tips for selecting an automated performance management system to implement best practices across your company and show how to use a CARE approach when delivering performance feedback.

Duration:
60 Minutes
Access:
6 months
Webinar Id:
702411
Register Now

Recorded Version

$195. One Participant
$395 Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.

This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."


Overview: In today's workplace it is very important that employees feel valuable and contribute to the performance process.

Participants will learn the importance of effective performance evaluations, how to conduct them, how to engage employees in the process and how to handle difficult conversation during the process.

Participants will be introduced to a simple solution when providing feedback-The CARE Approach.

Why should you Attend: The workforce has changed tremendously, with five generations in the workplace and five different job expectations, feedback is a must. Many employees leave because of lack of feedback. If you are new to providing feedback, wanting best practice of giving feedback or just need to do a better job with providing feedback, then this session is for you.

It is a known fact when employees are giving constructive feedback, productivity increases and employees are more motivated. It is also a known fact, lack of feedback employees become disengaged and ultimately leave for another job.

If you are looking to retain employees, feedback is a must!

Areas Covered in the Session:
  • Develop Rapport with Employees
  • Provide Effective Feedback
  • Provide Collaborative Environment
  • Encourage Employee to Self-Evaluate
  • Anticipate & Manage Employee Defensiveness, Anger or Other Emotions
  • Follow-up Performance Management Interventions

Who Will Benefit:
  • Managers
  • Supervisors
  • Leaders
  • Human Resource Professional
  • Shift Leaders or Team
Instructor:

Tonia Morris, your Generational Connector, and Founder of Simply HR, LLC a Consultant and Management Firm along with a speaking and training company, Tonia Morris Speaks, provides leaders with training solutions that cultivate a generationally-inclusive work place.

Before starting her business in 2010, Tonia was Executive Director of Human Resources for one of the largest state pension agencies in the Southeast; she has also worked in an HR leadership capacity in other industries, including government, retail, information technology and education.

Tonia's passion for understanding the different dynamics of people led her on a quest to solve generational issues within organizations. Tonia noticed that the workforce was aging and changing, so she provided training solutions on engaging and managing a multi-generational workforce to be productive. With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.

She has partnered with organizations such as Chick-fil-A, Oracle, Spelman and Kennesaw University to name a few, to bring training solutions for engaging Millennials in the workplace, working with leaders to transform their cultures by attracting, developing and retaining a workforce that is generationally inclusive.

Tonia holds a BS in Business Administration from the University of South Florida. She currently serves on the Board of Directors for the Millennial Chamber of Commerce, where she also serves as the organization's HR Director, and volunteers for the Women's Entrepreneurial Opportunity Project.

She resides in Grayson, GA, with her husband of 24 years, and two sons. In her free time, Tonia loves collecting and making jewelry, and is known in the community as "the jewelry lady."


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