Overview:

You’ve talked to the customer and built great rapport and trust. You’ve found the perfect solution. Now what? Asking for the relationship, or closing the sale, is a very common hurdle that many in sales or in customer service must overcome.

The fear of rejection, being told no, or the fear of coming across as pushy are all valid concerns. But it doesn’t have to be. In this webinar, you’ll learn how to ask for the relationship in a way that is natural.

Why You Should Attend: Asking for the relationship (closing the sale) is one of the most important parts of the sales process where a potential customer becomes an actual customer. If you’re in sales or customer service, you need to attend this webinar.

Areas Covered in the Session:

• The psychology of the fear of rejection
• Common misconceptions about selling and closing the deal
• Different types of closes (assumptive close, direct close, etc.)
• Practice

Who Will Benefit:

• Frontline Employees
• Sales Professionals
• Call Center Employees
• Customer Service Employees